Who is HAYA Home Decor?
At HAYA Home Decor, we believe that the home is the most important place in someone's life. So, why not decorate it with chic, minimalist, timeless wall art?
HAYA Home Decor is an Ottawa-based online home decor boutique created to produce high-quality premium posters suitable for various types of modern living spaces.
We offer a wide-range of fine, smooth canvas made from high quality cotton material.
How do I know that
my order has been processed?
After placing your order, you will receive an e-mail confirming that we have placed it and your tracking number.
What countries do you ship to?
We ship to Canada, United States and internationally! Should you have questions about international orders, please contact us at firstname.lastname@example.org.
Which print size is appropriate?
Please refer to our size guide to know the print for your liking and living space.
Can I order prints in a different size?
Unfortunately, we only sell sizes we carry.
What are my payment options?
We accept secure payments for both local & international customers via VISA, Mastercard, American Express and PayPal. Note that additional exchange fee may apply if your currency is other than CAD or US dollars.
Can I change or cancel my order?
What is your refund policy?
Your 100% satisfaction is important for us. We offer a 30-days Return Policy from the delivery date if a product gets damaged or was faulty upon a delivery.
- To be eligible for a return, goods must be unused, undamaged and accompanied by proof of purchase.
- For returns, please email email@example.com with the subject 'Returns' and include your order number, name and the reason for the return.
- We will provide you with instructions where to send returned goods.
Customers are strongly recommendedto get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers
are responsible for shippingcosts of returned items.
- When returned item
is receivedand inspected, customers will receive a confirmation email, notifying about the status of the refund.
the refund is approved, then it will be processedand a credit will automatically be appliedto the customer's original payment method shortly after.
- Final items and digital prints are
Read more about our return policy.
How can I get a refund?
Although we would have loved for you to
- Order number
- Receipt or proof of purchase
- Your name
- Your e-mail address (the one registered on the purchase)
- The item number you want to return
- The reason
whyyou want to return it (your feedback would be appreciated).
We will provide you with instructions where to send returned goods.
Final items and digital prints are
How do I exchange an item?
What is your satisfaction guarantee?
At HAYA Home Decor, our customers' satisfaction is the most important thing to us. We care to meet your expectations when ordering our products. Should you not